The privacy-first personal CRM that helps you remember the people who matter.
How do I add a contact? Tap + on the People tab or the Dashboard and choose Quick Add (just a name and how you know them), Add with Details (the full form), or Scan Card.
What’s the difference between Personal and Business contacts? Personal contacts focus on relationships, family, and interests. Business contacts include company, title, and professional details.
Do I need to create an account? No. You can use Remember Who entirely offline with local storage. Cloud backup is optional.
What happens after my first 14 days? Every new install gets full access to Pro features for 14 days — no card, nothing to cancel, nothing billed. Afterwards card scanning, voice notes, on-demand backups and calendar prep need Pro. Everything you created stays, automatic backups keep running, and you can always restore your own backups.
How do I back up my data? Go to Settings → Account & Backup → Sign In, then tap Back Up Now and choose a backup password. After your first backup you can turn on weekly automatic backup. Backing up on demand is a Pro feature; automatic backups keep running without Pro, and restoring your own backups is always free.
What’s the backup password? It’s separate from your login password. Your backup is encrypted on your phone with it before anything is uploaded, and it’s never sent to us — so we can’t read your backups. You’ll need it to restore a backup or to view your contacts on the web portal.
I lost my backup password. We can’t recover it, and a backup can’t be decrypted without it. Set a new backup password and make a new backup from a phone that still has your contacts. (Backing up on demand needs Pro after your first 14 days.)
Is my data encrypted? Yes. Sensitive details (phone numbers, emails, notes, transcripts, action items) are encrypted on your device with AES-256; names, companies and places are kept searchable and protected by your phone’s own encryption. Cloud backups are encrypted on your phone with your backup password before upload.
Can I use the app on multiple devices? There’s no live sync. You can restore a backup onto another phone (restoring adds anything missing; restoring the same backup twice adds nothing), and you can view your contacts read-only in any browser with the web portal.
What is the web portal? Visit app.rememberwho.app, or tap Settings → Account & Backup → Open web portal, to view your contacts in a browser. It’s read-only and shows your latest cloud backup, decrypted in your browser with your backup password. Sign in with the same email and password as the app.
How do voice notes work? Tap the microphone icon on a contact to record a voice note. Transcription can run on-device (using Whisper) or via cloud (requires your own OpenAI API key). This is a Pro feature (included in your first 14 days).
How do I scan a business card? Tap + → Scan Card, or use the business card section when adding or editing a contact. Remember Who reads the name, title, company, phone, email, website and address on your phone (nothing is uploaded), and you review everything before saving. If the photo is sideways, tap Rotate, then Re-read card to scan it again — a re-read replaces what the last scan filled in and fills empty fields, but never changes a field you typed or edited. This is a Pro feature (included in your first 14 days).
How does Calendar Prep work? Connect your Google, Outlook, or Apple calendar in Settings. The app matches meeting attendees to your contacts and shows preparation cards before upcoming meetings. This is a Pro feature (included in your first 14 days).
Can I add locations to contacts? Yes. Add a location to a contact via the Map tab or the contact’s detail page, or type an address and tap Find on map to drop a pin you can adjust before saving. You’ll see them pinned on your map.
Can I import contacts from my phone? Yes. When adding a new contact, tap “Import from Phone Contacts” to open the contact picker and select a contact.
How do I scan a QR code? Open My Card (the QR button on the Dashboard) and tap Scan Their Card, or choose Scan QR Code when adding a contact. Name, phone, email, company, title, website, social and messaging links, and notes from a contact QR all carry into the form.
How do I delete my account? Go to Settings → Data & About → Delete Account (you need to be signed in). This deletes your account, your cloud backups and that account’s contacts on your phone, so use Export First if you want a copy. See our deletion page for details.
How do I export my data? Go to Settings → Data & About → Export Data and save the file (for example to Files or Drive). Import Data brings it back. The export file isn’t encrypted — keep it somewhere safe.
I forgot my password On the sign-in screen, tap “Forgot Password?” and enter your email. You’ll receive a link to reset your password.
Still need help? We’re here for you.
Email: [email protected]
We typically respond within 24-48 hours.
Found a bug? Email us at [email protected] with:
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